Track Your Order
Stay Updated on Your Delivery
You can track your Nexeliu order easily using the tracking information provided after your purchase.
How to Track Your Order
1. Check Your Email
Once your order has shipped, you’ll receive a shipping confirmation email containing your tracking number.
2. Enter Your Tracking Details
Use the tracking number provided to follow your order’s progress through our delivery partner.
3. View Delivery Updates
You’ll be able to see real-time updates on your order status, including estimated delivery dates.
Didn’t Receive a Tracking Number?
- Please allow up to 48 hours after placing your order for tracking details to be sent
- Check your spam or junk folder
- Make sure the email address entered at checkout is correct
If you still can’t find your tracking information, our support team is happy to help.
Order Not Updating?
Tracking updates may take 24–72 hours to appear once your order has been dispatched. This is normal and depends on the carrier.
Need Help?
Our customer support team is available 24/7.
Delivery Reminder
Delivery times are estimates and may vary based on location, customs clearance, and local carriers.